Information Communications Technology

EASY CONNECTION (HK) LIMITED

Easy Connection (HK) Limited is a high-tech enterprise specializing in the field of CRM (Customer Relationship Management).

Company

As a Hong Kong-based company, we have been selected for the Hong Kong Science and Technology Parks Elite Programme and invested by a number of renowned organisations. We continue to absorb international advanced business concepts and technological innovations to provide global enterprises with turnkey CRM solutions to help them improve sales efficiency and achieve performance growth.
Easy Connection (HK) Limited has a wholly-owned subsidiary in Shenzhen, namely Shenzhen Newdo Technology Co., Ltd. ("Shenzhen Newdo”). Shenzhen Newdo is a national high-tech enterprise, the pioneer and leader of social CRM in China. We have served more than 30,000 customers in education, finance, corporate services, technology, beauty, retail and other industries. Millions of sales are using our product EC CRM every day, adding millions of business opportunities for enterprises and millions of transactions are generated through EC.

Our Beliefs

1、Customer Success: Empowering customers in their business operations, making their business more successful, and enhancing customer value is the driving force of the company's development.
2、Sensitive and eager to learn: sensitive and love to learn, keep an empty cup mentality and curiosity; embrace change, keep pace with the times, not afraid of the future, the courage to explore.
3, the mission must be achieved: once you accept the task or make a commitment, you must go all out, rather than try your best. We must do everything we can to reach our goals and output results. Only to find ways to succeed, not to find excuses for failure.

We have two products, Octpass and EC.Octpass serves customers in Hong Kong and other locations outside of mainland China, and EC serves businesses in mainland China.
Octpass, is customer-oriented and provides enterprises with comprehensive one-stop services such as customer information management, sales process optimization, and marketing automation by utilizing socialized and intelligent technologies.
We provide turnkey EC CRM SaaS solutions featuring low cost, rapid deployment, one-stop functionalities and reliable performance, offering a comprehensive suite of products and services that help clients effectively acquire customers, convert sales, support in-depth operation and achieve better and smarter business performance. Cloud-based and standardized in nature, our EC CRM SaaS solutions can be easily deployed and utilized by our clients across different industry sectors with disparate technology infrastructure, without hefty customization efforts.

Technology

We are one of the most recognized providers of turnkey CRM solutions in China, according to the iResearch report.
Our cloud-based EC CRM SaaS solutions are engineered to be social, smart and simple in nature:
Our CRM SaaS solutions center around the connections between our clients and their customers. We design and offer core CRM functions dedicated to helping our clients improve their sales performance by efficiently reaching more customers and achieving higher conversion, including customer acquisition, sales conversion, customer operations and business intelligence functions.
At the core of our offerings are smart functionalities based on the public cloud, with constantly enriched and updated data that empower AI capabilities and fuel sales efficiency. These functionalities range from intelligent sales process automation to in-depth business analytics, all designed to drive actionable insights and measurable results.
Our solutions are highly standardized and scalable and can be deployed rapidly as our clients do not need to spend time installing or maintaining the local services and networking equipment. We meticulously design the functions and interfaces of our solutions in an intuitive way so that users can easily navigate through advanced features and maximize their capabilities without a steep learning curve.
Leveraging our robust, data-driven CRM engine and comprehensive service offing, our solutions eliminate customers’ need for large and risky upfront investments in software, hardware, implementation services and additional IT staff, thereby making our solutions particularly attractive to small- to medium-sized enterprises, who may lack the funding and resources to make significant investment in information technology infrastructure.

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