Job Responsibilities
- Responsible for the on-site management of COLO/DC contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
- Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility infrastructure operations and maintenance.
- Generate change management requests & incident management tickets for Data Center facility.
- Work with DCO managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
- Establish documentation relevant to business & facility operations.
- Responsible for the installation of the racks and the provision of power/cooling.
- Manage routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
- Assist in the design, implementation, commissioning and build out of new facilities.
- Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
- Management of the DC, in the provision of infrastructure & inventory asset management.
- Conduct monthly operational meetings with vendor management.
- Review COLO/DC contract compliance & ensure all SLA’s are achieved.
- Business interface with COLO/DC Management for day to day operational requirements.
- Assist in recruiting efforts.
- Manage COLO/DC to resolve of any infrastructure engineering issues.
- Delivery of exceptional customer service and satisfaction.
Job Requirements
- Holding of bachelor’s degree or above in any engineering-related discipline
- 4+ years of relevant work experience.
- Interest in the maintenance works of critical facility infrastructure in the data center
- Attention to detail with logical thinking capability
- Good work attitude and eagerness to learn
- Ability to prioritize in a complex and fast-paced environment
- Energetic, adaptable and possess strong problem solving skills
- Good communication and coordination skills
- Enjoy working in an inclusive and diverse environment
- Bachelor’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
- Fundamental knowledge of network design and layout as well as low voltage (copper/fiber) cabling.
- High/Low Voltage electrician’s license
- Team management skill and experience.