Technical Support & Marketing Intern

Company Introduction

Neuropix specializes in innovative bioelectronic solutions that combine advanced technology with user-friendly design to improve health and well-being. Our flagship product, a wireless neurostimulation device, is designed for both health-tech and med-tech applications, offering non-invasive, drug-free therapy for managing neurological disorders, stress, anxiety, sleep issues, and promoting healthy aging. With integrated smart sensors and personalized care features, Neuropix delivers optimized neuromodulation to empower users with effective and accessible healthcare solutions.

Job Function

Technology Research and Development

Job Description

This is a dynamic opportunity for a motivated intern to work at the intersection of technology, healthcare, and marketing.

Key Responsibilities:

User Support & Technology Adoption

• Provide hands-on support to patients and families during technology adoption trials.
• Train users and healthcare providers on device usage and troubleshooting.
• Address technical queries to ensure a smooth trial experience.

Data Collection & Analysis

• Collect user feedback and trial data to monitor technology performance and adoption rates.
• Analyze qualitative and quantitative data to generate actionable insights.
• Prepare summary reports to assist in improving product performance and user satisfaction.

Marketing & Outreach

• Assist with social media content creation to raise awareness of Neuropix’s innovative solutions.
• Develop materials that highlight user success stories and trial outcomes.
• Support outreach initiatives to patient groups, healthcare providers, and online communities.

Work Mode

Part-time

Work Location

Science Park (Pak Shek Kok)

Preferred Academic Disciplines

Business & Management, Medicine, Dentistry & Health, Sciences, Social Sciences

Preferred Skills and Knowledge

What We’re Looking For:

• A student or recent graduate in Biomedical Engineering, Health Sciences, Data Analysis, Marketing, or a related field.
• Strong communication and interpersonal skills for engaging with users and healthcare professionals.
• Analytical mindset with an ability to collect, process, and interpret data.
• Familiarity with basic marketing concepts and social media platforms.
• Proficiency in Microsoft Excel, Word, and data analysis tools (experience with statistical software is a plus).
• Ability to work both independently and collaboratively in a fast-paced environment.
• Passion for healthcare innovation and improving lives through technology.