Research & Development

Office IT Lead/Manager (Regional Exposure)

Handle Daily Users Onboard/Offboard process
Maintain and support office Network Infrasturcture and Hardware to ensure user normal operation (WAN, LAN, Firewall, Layer 3 / 2 Network Switching, Wireless System…)
Maintain and support office Users Workstation (PC/Laptop) and various Office IT Equipment life-cycle and availability
Handle Procurement process for IT Equipment / Project based on ISO Audit Standard
Coordinate and maintain office Meeting Rooms VC and AV System Setup
Coordinate with Telecom Service (ISP) Vendors to ensure Offices Telco Circuits availability (Internet, IDAP, ISDN, PSTN or etc)
Coordinate and troubleshoot for Office Structured Cabling System
Daily System Administration and support (Accounts creation, termination, etc...)
Documentation (Inventory, IT Drawings, IT related documentation)
Troubleshooting for IT Equipment and inquiries of users
Communication with IT Vendors in various categories

Degree or certificate holder in Information Technology or related disciplines
Qualification in CCNA, CCNP, MCSE, MCP, MCITP is an advantage
A minimum of 8 years of solid experience in IT Technical Support, System Administration, with at least 3 years experience in managing global IT support team
Experienced in Procurement Procedure for IT Equipment and vendors / ISP communication
Experienced in Google Workspace is an advantage
Experienced and knowledge in Networking (Firewall, Core/Access Switching, etc…), On Perm / Cloudbase Server and IP/Cloud PABX System Concept, Connection and Installation
Solid experience in AV VC System Concept, Design and Technical Troubleshooting
Experience in MacOS/Windows Installation, Administration and maintenance
Basic knowledge of IT Server/Comms Room Infrastructure and Structured Cabling System
Knowledge MS Office 365 (Words, Excel, PowerPoints…)
Good communication skills in English and Cantonese. Proficiency in Mandarin will also be highly preferred
Independent, self-motivated, well organized and able to work under pressure
Available to standby earlier per management request

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