Research & Development

Data Center Engineering Operations Technician

Act as interface with the Colocation provider’s technical and facility teams to address day-to-day operational requirements;
Act as interface with on-site Colocation providers and respective contractors, to ensure all works performed is complied with established practices, procedures & local legislation;
Monitor Colocation suppliers to conduct routine maintenance, and respond to emergency services for critical systems including switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.;
Generate change management requests & incident management tickets for Data Center facility
Engage in non-office on-call responsibilities and respond promptly to emergency situations or incident, such as power failures or natural disasters, and review to refine the established Emergency Operations Procedures to effectively handle these situations;
Involve with Colocation provider and contractors to resolve infrastructure engineering issues and conduct root cause analysis for operational issues;
Partake improvements to enhance the data center safety, security and availability;
Facilitate installation of the racks and conduct the rack space, power/cooling assessment.

A Diploma or bachelor’s degree or above in any engineering-related discipline
Minimum 1 year of critical facility engineering and operations experience
Experience and strong interest in the maintenance works of critical facility infrastructure in the data center
Attention to detail with logical thinking capability
Good work attitude and eagerness to learn
Ability to prioritize in a complex and fast-paced environment
Energetic, adaptable and possess strong problem solving skills
Good communication and coordination skills
Enjoy working in an inclusive and diverse environment
A bachelor’s degree or above in Electrical & Electronics/Mechanical/Building Services/Facilities Management or any equivalent Engineering discipline
Data center engineering or operations experience

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