Software Engineering

IT Specialist

The appointee is expected to provide day-to-day end-user technical support (both software and hardware) and troubleshooting services to researchers and admin team of the R&D Centre. He/She will be responsible for providing IT technical/audio-visual support to Centre’s events and should be familiar with video conference solutions (Microsoft Teams and Zoom). The successful candidate will be required to assist with the management and maintenance of the Centre’s network infrastructure, computer servers and NAS as well as to implement internal data security policies to enhance Centre’s cyber security.
Other responsibilities include supporting and administering anti-virus control on all computer hardware; providing emergency support in relation to security operations; performing hardware/software deployments and upgrades; managing/maintaining up-to-date inventory records for IT-related equipment; liaising with external vendors to deliver IT products, services and solutions for Centre’s operation; managing website and in-house web applications; providing in-house IT trainings and inductions to Centre’s staff; and performing any other duties as assigned.

Applicants should possess a bachelor’s degree, preferably with Information Technology background and System Information knowledge. Those with some relevant hands-on experience in Windows and Linux server administration and operations, establishment or set-up of data centre infrastructure, cyber security or PC and software configuration are preferred. A basic programming knowledge in Python, C/AL, AL, HTML, CSS, Java or JavaScript would be an asset. High-calibre fresh graduates with passion in learning new technologies and tools are also welcome to apply.
The applicants should have a good command of written and spoken English and strong communication skills, team player, self-motivated, organized, detail- minded, hardworking, willing to learn new techniques, and able to work well in a multidisciplinary team.
The appointee shall work in Hong Kong Science and Technology Park.
Overseas graduates are welcome to apply, the qualification awarding institution should be the top 100 institutions for STEM-related subjects in QS/Shanghai Jiao Tong Uni/Times Higher Education/U.S. News world university rankings.

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