Software Engineering

Senior Technical Program Manager, Infrastructure

Lead the planning, execution, and monitoring of lab and office IT infrastructure enablement programs. Develop project plans, timelines, and budgets, and ensure adherence to project objectives. Coordinate project resources, lead risks, and resolve issues.
Collaborate with internal teams, external vendors, and business partners to gather requirements, address concerns, and ensure alignment with project objectives. Champion effective communication and lead collaborator expectations throughout the project lifecycle.
Effectively coordinate and lead technical discussions related to infrastructure architecture, solution approach and resource planning.
Lead global cross-functional program teams, including design, operation and partner teams to resolve technical or deployment blockers, to keep the programs on-track.
Work with collaborators to create metrics based criteria to drive program success.
Identify learning opportunities for continuous improvements.
Regularly communicate program status and key issues to collaborators and executive management.

BS/MS or equivalent experience in Engineering or Computer Science
10+ years in IT (Information Technology) industry with a focus on IT infrastructure program/project management.
Proven deep customer and technical savvy born of driving complex programs in IT infrastructure
Supreme leadership skills across broad and diverse cross-functional teams
Strong analytical and problem-solving skills
Experience leading global projects
Willingness to work with distributed team members across different time zones.
Mandarin Chinese language skill required

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