Research & Development

Technical Support Engineer

Responsible for project implementation and delivery.
Perform on-site hardware and software debugging, system deployment, software installation, parameter configuration, and resolve technical issues encountered during implementation.
Provide security training, guidance, problem-solving, and technical support to designated personnel of clients.
Provide after-sales service for implemented projects, collect and organize customer feedback and issues, compile them into documents, and track problem resolution.
Complete the writing and maintenance of relevant technical documents.

Bachelor's degree or higher in Mechanical Design and Manufacturing Automation, Mechatronics, Electrical Engineering, Software Engineering, or related fields.
Minimum of 2 years of relevant industry project implementation experience, with preference given to candidates with experience in industrial vision-related projects.
Familiar with application software, mechanical structures, and electrical fundamentals. Proficient in C/C++ programming.
Proficient in electrical system wiring and debugging operations, capable of independently disassembling and assembling product mechanical structures.
Passionate about the machine vision industry with strong work enthusiasm and self-motivation.
Excellent communication and expression skills, able to cooperate with on-site personnel.
Willingness to undertake long-term business trips.

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