image

Assistant IT Manager

Job Responsibilities

  • Responsible for office IT equipment, network, and server infrastructure operations, including software, hardware, cloud, data base
  • Perform system installation, configuration, system patching, testing & monitoring
  • Provide in-house technical support to small group of end-users
  • Prepare proper documentation, notification, escalation, tracking and follow through actions of all incidents/service requested
  • To review and document the IT documentations, formulate, and perform the User Acceptance Test, detailed reports on projects progress, problems, and solutions.
  • Manage and work closely with Vendor on performance and follow up
  • Participate in APAC project in any IT infrastructure related function
  • Stay updated on emerging technologies and industry trends, providing recommendations for enhancing the IT infrastructure

Job Requirements

  • Degree in Information Technology or a related discipline
  • Minimum 6 years of relevant IT infrastructure experience
  • Experience with PC/Laptop/Printer hardware, Windows Desktop, MS Office & Business
  • Applications, VDI, VMWare Knowledge of Window Servers 2009-2012 (AD/DNS/DHCP/Hyper-V) Servers, Storage Servers & internetworking
  • Experience in vendor management for infrastructure setup, project governance, implementation and change management
  • Knowledge in Cloud infrastructure is a plus, hands on experience in design, setup and administration
  • Excellent command in written and spoken English and Mandarin