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Field Applications Engineer

Job Responsibilities

  • Collaborating with sales, engineering, and product teams for obtaining accurate information of application usage, system operations, and product management.
  • Assisting in sales, service requests, and technical support for customers.
  • Evaluating the customer's requirement regarding application, technological, and functional aspects of proposals accordingly as instructed
  • Preparing technical proposal, formulating intricacies involved in technical solution for support.
  • Troubleshooting on customer's request, resolving engineering issues, conducting regular follow up, and monitoring for obtaining new sales opportunities.
  • Participating in different seminars, conferences, and showcases for promoting products.
  • Maintaining customer frequently.
  • Providing the report to record customer’s requirements and technical details.
  • Reporting to General manger.

Job Requirements

  • Degree holder in Electrical Engineering / Electronics / physics or other relevant disciplines.
  • Sales experience in Electronic component / Optical modules would be preferable.
  • Passionate, creative, self-motivated, highly analytical & independent, target-oriented, outgoing and well-organized.
  • Positive team player with excellent verbal and written communications skills in English and Mandarin.
  • Good presentation and problem-solving skill.
  • Good relationship building technique and customer servicing mindset.
  • Willing to grow up with company development.