Job Responsibilities
- Handling customer complaints and performing failure analysis on CPU and automotive chip products
- Determining containment actions and providing message to customers on various quality issues
- Working with cross-functional teams to drive for root cause and corrective actions to resolve the complaints from the customers
- Summarizing findings from analysis and driving quality improvements
- Participating in the meetings for material dispositions and change requests
- Collecting updates from internal teams and suppliers to generate an internal or customer-facing 8D report
- Utilizing data analysis tools for compiling ad-hoc or regular reports on product quality
- Providing technical support for on-site verification activities and responding to technical questions from the customers on verification equipment setup
Job Requirements
- B.Eng. degree or above (Electronics / Computer Engineering related) or equivalent experience
- 10+ years of experience in Application / Test field
- Familiar with CPU architecture and technology and automotive infotainment system technology
- Experienced in chip level failure analysis and debug
- Background with using Advantest V93000 Tester
- Familiar with system level test
- Experienced in test equipment bring up
- Verbal and written communication skills in English and Mandarin
- Excellent problem solving skills