Technical Support Engineer
Job Responsibilities
- Responsible for project implementation and delivery.
- Perform on-site hardware and software debugging, system deployment, software installation, parameter configuration, and resolve technical issues encountered during implementation.
- Provide security training, guidance, problem-solving, and technical support to designated personnel of clients.
- Provide after-sales service for implemented projects, collect and organize customer feedback and issues, compile them into documents, and track problem resolution.
- Complete the writing and maintenance of relevant technical documents.
Job Requirements
- Bachelor's degree or higher in Mechanical Design and Manufacturing Automation, Mechatronics, Electrical Engineering, Software Engineering, or related fields.
- Minimum of 2 years of relevant industry project implementation experience, with preference given to candidates with experience in industrial vision-related projects.
- Familiar with application software, mechanical structures, and electrical fundamentals. Proficient in C/C++ programming.
- Proficient in electrical system wiring and debugging operations, capable of independently disassembling and assembling product mechanical structures.
- Passionate about the machine vision industry with strong work enthusiasm and self-motivation.
- Excellent communication and expression skills, able to cooperate with on-site personnel.
- Willingness to undertake long-term business trips.